In keeping with the Department of Foreign Affairs’ (DFA) modernization efforts, applying for a new passport or renewing your old one just became much easier and faster.

Forget the long lines and the waiting hours. Now you can call the DFA for an appointment or schedule an appointment online.

*The following information is from http://www.passport.com.ph/what-to-expect Appointment Hotline (02) 737-1000

DFA

1. Your call will be received by a Customer Care Officer who will assist you in setting an appointment for your passport application.
2. After getting your appointment schedule, you will be asked to provide your personal information for the passport application.
3. You will be advised on the applicable requirements you need to bring for your passport application.
4. You will receive a reference number relative to your appointment schedule.
5. On your appointment date, proceed to the DFA Consular Office located at ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City (see locator map). You must be at the DFA Consular Office 30 minutes before your scheduled time. Early/Late comers will not be entertained.
6. Proceed to the Appointment System counter to retrieve your printed application form.
7. Get your queue number at the Information Counter and sit on the waiting section of the Processing Area. Wait for your queue number to appear on the monitor indicating what processing window you will go to.
8. After processing, proceed to the Passport Enrollment Section located at the 2nd Floor. Pay the applicable passport processing fees (see passport fees).
9. After payment, proceed to the Encoding Section for data capturing.
10. After the Encoding Section, you can have your new passport released and delivered to your home without having to return to the DFA on the release date (optional).
If availing of the delivery, proceed to the Delivery Counter to pay for delivery fee.

DFA Appointment Website www.passport.com.ph

1. You will be asked to provide your personal information for the passport application on the online application form. Remember to fill in all the information slots correctly.
2. Please take note of the requirements that you need to bring to the DFA Consular Office on your appointment date.
3. Choose an appointment DATE and TIME.
4. Please write down your reference number. This is relative to your appointment date and time.
5. On your appointment date, proceed to the DFA Consular Office located at ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City (see locator map). You must be at the DFA Consular Office 30 minutes before your scheduled time. Early/Late comers will not be entertained.
6. Proceed to the Appointment System counter to retrieve your printed application form.
7. Get your queue number at the Information Counter and sit on the waiting section of the Processing Area. Wait for your queue number to appear on the monitor indicating what processing window you will go to.
8. After processing, proceed to the Passport Enrollment Section located at the 2nd Floor. Pay the applicable passport processing fees (see passport fees).
9. After payment, proceed to the Encoding Section for data capturing.
10. After the Encoding Section, you can have your new passport released and delivered to your home without having to return to the DFA on the release date (optional). If availing of the delivery, proceed to the Delivery Counter to pay for delivery fee.

For more information, please call DFA’s Consular Information at (632) 551-4402, 551-4437, 831-8971, 834-4424, 834-4855 Mondays to Fridays from 8:00 am to 4:00 pm.